Skip to content

Shipping Policy

We ship across India through trusted courier partners. Orders are processed on working days (Monday to Saturday, excluding public holidays).

Delivery timelines

  • Standard Delivery: 3–6 working days.
  • Express Delivery: 1–3 working days in serviceable cities.

Remote areas, the North-East and island territories may take a few additional days. You can check the estimate for your pincode on any product page.

Shipping charges

  • FREE Standard shipping on orders of ₹999 and above.
  • Standard shipping below that is ₹79.
  • Express shipping is ₹99 on all orders.

Cash on Delivery

Cash on Delivery is available on orders up to ₹5,000 for serviceable pincodes.

Tracking your order

Once your order ships you will receive tracking details by email. You can also check the status anytime on our Track Order page.

Damaged or tampered packages

Please do not accept a package that looks damaged or tampered with. If you notice an issue after opening, contact us within 48 hours with an unboxing video and photos.

Join the ZELAIRA Circle

Be first to discover new collections, offers and styling inspiration.